Privacy Policy
Alaska Zyanate (“we,” “us,” “our”) operates the website alkalicyanate.com. Alaska Zyanate is a manufacturer and supplier of Sodium Cyanate (NaOCN) and Potassium Cyanate (KOCN), operating from our manufacturing facility in Ahmedabad, India, with sales offices supporting customers in Germany and North America. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
By using this website or submitting an inquiry through our contact forms, you agree to the collection and use of information in accordance with this policy.
1. Who We Are
Alaska Zyanate (originally established as Erric Industries in 1997)
Headquarter: 159, Ghelakaka Estate, Piplaj Road, Opp. Torrent Power, Ahmedabad, India
Email: ashesh@alkalicyanate.com / erric@erricindustries.com
Phone: +91-9825039131
Sales Office (Germany): Hessentaler Strasse 145, 74523 Schwaebisch Hall, Germany — sales@alkalicyanate.com
Sales Office (North America): inquiries@alkalicyanate.com — +1-249 688 2929
2. Information We Collect
2.1 Information You Provide to Us
When you submit an inquiry, request a quote, or contact us through the forms on this website (including the “Request a Quote” and “Contact form” on our Home, About Us, Products, and Contact Us pages), we collect the information you choose to provide, which may include:
- Full name
- Company name
- Phone number
- Email address
- Product of interest (e.g., Sodium Cyanate 90%/96%, Potassium Cyanate 85%/95%)
- Any message or additional details you include in the inquiry
2.2 Information Collected Automatically
Like most websites, when you visit alkalicyanate.com we may automatically collect certain technical information through cookies and similar technologies, including:
- IP address and approximate location
- Browser type and device information
- Pages visited, time spent on pages, and referring website
- Standard WordPress/session cookies required for the site to function correctly
3. How We Use Your Information
We use the information collected through this website only for legitimate business purposes, specifically to:
- Respond to product inquiries and requests for quotes
- Provide technical information, Certificates of Analysis (COA), and Safety Data Sheets (SDS) related to our products
- Process and fulfil orders and coordinate logistics with customers
- Communicate with you regarding your inquiry or ongoing business relationship
- Maintain records for accounting, compliance, and export documentation purposes
- Improve our website and understand how visitors use it
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
4. How We Share Your Information
We do not share your personal data with third parties except in the following limited circumstances:
- Service providers:Â We may use third-party tools for website hosting, email delivery (e.g., our business email provider), or analytics, who process data only on our behalf and only to the extent necessary to provide their service.
- Logistics and export partners:Â Where you place an order, relevant shipping/customs details may be shared with freight forwarders, customs agents, or logistics partners strictly to fulfil that order.
- Legal requirements:Â We may disclose information where required by law, regulation, legal process, or governmental request, including chemical export/import compliance obligations applicable to Sodium Cyanate and Potassium Cyanate shipments.
5. Data Retention
We retain inquiry and customer information for as long as necessary to respond to your request, maintain our business relationship, and comply with our legal, tax, and export/import recordkeeping obligations. You may request deletion of your data at any time, subject to Section 8 below.
6. Cookies
This website may use cookies — small text files stored on your device — to help the site function properly and to understand how visitors use the site. These may include:
- Essential cookies:Â required for basic site functionality (e.g., session identification).
You can control or delete cookies through your browser settings. Disabling cookies may affect certain features of the site.
7. Data Security
This website uses SSL/HTTPS encryption to protect data transmitted between your browser and our servers. We take reasonable technical and organizational measures to protect the personal information we hold against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Your Rights
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to or restrict certain processing of your data
- Withdraw consent where processing is based on consent
To exercise any of these rights, contact us at ashesh@alkalicyanate.com. We will respond within a reasonable time and in accordance with applicable law.
If you are located in the European Economic Area, you also have the right to lodge a complaint with your local data protection authority. If you are located in India, this policy is intended to align with the Digital Personal Data Protection Act, 2023, where applicable.
9. Third-Party Links
Our website may contain links to third-party websites (such as social media pages or partner sites). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policy of any third-party site you visit.
10. Children’s Privacy
This website and our products are intended for business and industrial use. We do not knowingly collect personal information from children, and our services are not directed at individuals under the age of 18.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The “Last updated” date at the top of this page indicates when the policy was last revised. We encourage you to review this page periodically.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Alaska Zyanate
159, Ghelakaka Estate, Piplaj Road, Opp. Torrent Power, Ahmedabad, India
Email: ashesh@alkalicyanate.com
Phone: +91-9825039131